After Sales & Service Centre
Trafalgar Customer Care Centre) in Ardiya, is the largest service center in Kuwait. The state of art facility helps us in our constant endeavor to offer unparalleled customer care experience in the State of Kuwait. We have always offered watch and jewelry services of exceptional quality, making it imperative to establish a strong and effective after-sales service center. All services and repairs are performed by specialized watchmakers, jewelers, polishers and mobile technicians. Our service center employees are constantly attending training courses to ensure that they remain at the peak of their profession. Further, our watch makers and jewelers are equipped with apparatus and specific tools that have been designed by respective brands.
- Each watch sent to the Trafalgar service center is examined by a master watchmaker
- A series of test are carried out and a detailed cost estimate is prepared which is then sent to the customer before any work is carried away.
- Once the customer accepts the cost estimate, master watchmakers carry out all the necessary procedures, including the replacement of all worn or defective components. They can draw from a stock of thousands of items to ensure that the product is serviced in the best manner possible.
- After each service, the watch will be returned to the customer with a one year warranty on the work carried out.